Shipping and Return Policy

Shipping Policy

Processing Time
All orders are processed Tuesday–Friday within 1–7 business days (excluding holidays). Orders placed outside of business days will begin processing on the next business day.

Standard Shipping (Ground)
Once shipped, Standard/Ground delivery typically arrives within 5–7 business days.
Total estimated delivery time: 1–7 business days processing + 5–7 business days shipping.

Order Tracking
You’ll receive a shipping confirmation email with tracking details as soon as your order ships.

Shipping Notes

  • Delivery timelines are estimates and may vary due to carrier delays, weather, or high-volume periods (especially during holidays).

  • Please double-check your shipping address at checkout. Lips & Drips is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Questions? Email us at info@lipsanddripsllc.com.

Returns & Exchanges Policy

Due to the nature of our products and for hygiene/safety reasons, all sales are final. We do not accept returns or exchanges on opened or used items.

Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, we’ve got you. Please contact us within 48 hours of delivery at info@lipsanddripsllc.com with:

  • Your order number

  • Photos of the item(s) and packaging
    We’ll review and make it right with a replacement or store credit when applicable.

Lost or Stolen Packages
Once a package is marked delivered by the carrier, Lips & Drips is not responsible for lost or stolen packages. If this happens, please email info@lipsanddripsllc.com and we’ll help you file a claim with the carrier.